Samuels Jewelers (3.17)
I took in a ring to samuels to have it repaired,after about two months, I went back to retrieve my ring,to my chagrin the manager was replaced and no record of my ring ever showed it was recieved. The new manager found a tracking number and it led to a dead end. The manager then came back and promised a replacement and after 2 mos of stalling, they decided that I needed a claim ticket. I am so peeved and mad at myself for even going to samuels, I will never shop there again. They are despicable!