Zale Corporation (2.33)
This is THE WORST jewelry store to go to. My fiance and I picked out my engagement ring there yet wanted it to be custom made with better diamonds. They originally told us it would take a week to finish. The week passed and still no ring. We had to call too many times to even get an answer. We were told their machine had broke and would be in in a day or so and it would only take ANOTHER week. So we waited again. after that they told us they had JUST recieved the machine and it would be ready the following day. We called the following day and it was still not done that they had only JUST THEN recieved the machine. So a few days later we called and they told us they had not yet recieved the machine!!! Yet they said the jeweler had a machine AT HIS HOUSE and would make it there that night. Now, if he had a machine at his house why didn't he make it there in the first place? Afterward they told us that the ring was almost done and again it would be ready the following day so we asked if we could come in and see the progress yet they said they hadn't started making it yet. Needless to say we got our deposit back and went to another jeweler. Getting and engagement ring is suppose to be one of the happiest moments of your life. This almost ruined that for the both of us.